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Inter cultural training West, Central and East Africa

TRAINING OBJECTIVES

  • Mastering your everyday business situations confidently
  • Negotiating successfully
  • Knowing prevalent business etiquette (small-talk topics, dealing with titles and hierarchies, dress codes etc.)
  • Enhancing your intercultural competence


TARGET GROUP

  • Experts and managers working in West Africa/Central Africa/East Africa
  • Germans working with African partners


CONTENTS

  • Country and regional information
  • Values, norms, behavioural patterns
  • Communication styles
  • Conducting conversations and negotiations
  • Working in an intercultural team and/or leading an intercultural team
  • Dealing with conflicts
  • Business etiquette


METHODS

  • Short lectures and discussions
  • Role plays and simulations
  • Critical incidents (case studies) and storytelling
  • Video clips and film sequences
  • Individual and group exercises
  • Exchange of experience
     

TRAINING LANGUAGES

  • German and English

You can find further information here